A Letter to Our Community:
Nasoya Response to Covid-19
On behalf of everyone at Nasoya, our hearts go out to all those impacted by COVID-19. There is no question that this is a time of great uncertainty, but we want to reassure you that we are committed to serving you and our communities while prioritizing the safety of our customers and employees.
Following strict health and food safety guidelines is a standard procedure at our production facilities but we want to assure you that we are taking additional measures and extra precautions to keep everyone safe and healthy amid this COVID-19 situation. As this situation continues to evolve, we will closely monitor guidance from the CDC and local health officials around the country and offer options, benefits and continuous safety to our valued employees. We have since developed and implemented a robust program with policies and frameworks to help guide our approach.
• We continue to prioritize the health and safety of our employees by encouraging the flexibility to work from home for our office employees. However, there are a number of employees that are critical to maintaining our essential food manufacturing, supply chain and logistics.
• We have implemented additional health and safety measures, including providing personal protective equipment (PPE), increased availability of cleaning and disinfection supplies, instituting mandatory temperature screening before accessing our facilities for all employees including any visitors, vendors, and supplier that may visit our facilities.
• We communicate transparently with our teams, vendors, suppliers, and partners, and our commitment stands to our guided framework for immediate notification to our employees and partner of any health precautions that may need to be taken. We believe in keeping the line of communication open is important in maintaining the safety and slowing the spread of the virus.
At the store level, we’re making every effort to make the products you need available, and while we may experience temporary shortages of certain items in some locations, we are working around the clock to provide the food and nourishment that our customers and community rely on.
To our Nasoya family, we want to thank the leadership, relentless hard work and compassion of all our employees. We also want to thank our fans – your continued loyalty and understanding during this time is what gives us the strength to get through these challenging times. In the meantime, our thoughts continue to be you and we hope that you remain safe and take care of yourself and your loved ones.